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Telehealth

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Medicare telehealth sessions

Telehealth/online therapy is set at $270 (with a Medicare rebate of $141.85) for a standard 50min appointment. The cost for telehealth is the same as face to face sessions.  

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Sessions per calendar year

You are eligible for 10 Medicare-rebated sessions per calendar year (face-to-face and telehealth).  â€‹

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The telehealth platform: Zoom Pro

Telehealth will occur through the Zoom Pro or Microsoft Teams platform. All you will need is either your phone or your laptop with Wi-Fi or 4/5G connectivity and a working browser (Chrome, Firefox etc). Please take a moment to read through the security features of Zoom here and Microsoft Teams here. I will send you a Zoom/Microsoft Teams link, which will take you to the meeting on your browser. 

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Preparing for telehealth

You will need to have a private location for telehealth so that we can maintain good confidentiality. Make sure the room is well lit (light facing you rather than behind your head) with minimal background noise. Please have your phone ready in case we experience any technical difficulties and I need to call you to resolve these issues.  â€‹

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Health and safety measures at the clinic

Dr Carol Newall is fully vaccinated, as is Gary Wong (clinical psychologist), who rents the premise. Whenever possible, sessions are scheduled and spaced so that clients will not encounter anyone else but Dr Carol Newall at the clinic. 

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Address

101/789 Pacific Highway 

Gordon NSW 2072

Phone: 0416 189 500

Fax: (02) 8569 2080

admin@newallpsychology.com.au

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Dr Carol Newall does not provide mental health crisis services. For support in acute emergency situations, please contact:
Ambulance, Police or Fire Brigade: phone 000 (for high risk mental ill-health and life threatening situations)  
NSW Mental Health Line: 1800 011 511 (urgent referrals and directions to local services)
Lifeline: 13 11 14| Kids Helpline: 1800 55 1800| National Sexual Assault Family Violence Counselling Service: 1800RESPECT (1800 737 732)

 

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